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In order to bring the player a feeling of being connected to their units, we need to design text/audio that will be triggered by specific in-game events.  When a unit is lost we want there to be a connection to the player in some way. "Commander, your brother-in-law, was in that tank".  We need a list of situations that will trigger: loss of unit, loss of building, capturing of resources, etc.  We also need a list of words that will be utilized in text/audio when the trigger is activated.